Scented Candles

We ship to South Africa. Each order is packed with love, so please allow 5-10 business days for your order to be processed, packed, and delivered. We accept all major credit cards and PayPal. At Luxe Lumiere Emporium, we are committed to ensuring that you are completely satisfied with your purchase. If, for any reason, you are not entirely happy with your candle, please review our return policy guidelines below. Customers have 10 days from the date of purchase to initiate a return. Refunds will be issued to the original form of payment used during the purchase. Alternatively, you may opt for store credit, which can be used on future purchases at Luxe Lumiere Emporium. Product Condition: - Unlit Candles: Returns are accepted only for candles that have not been lit. The candle must be in its original condition, including packaging, to qualify for a refund or exchange. How to Initiate a Return? If you wish to return your candle, please start the return process by emailing us at luxelumiereemporium@gmail.com. In your email, kindly include your order number, a brief description of your concern, and whether you prefer a refund or store credit. Our customer service team will respond promptly to assist you with the next steps. Charges - Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part. - Restocking Fee: We do not charge any restocking fees. We strive to provide quality products and excellent customer service. If you have any questions about our return policy or need further assistance, please do not hesitate to contact us. Thank you for choosing Luxe Lumiere!